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Terms of Service

Last updated: October 14, 2026

1. Agreement to Terms

By accessing or using Reoclo ("the Platform"), operated by Boxmarshall Ltd, a company registered in Nigeria (RC 1557325) with its office in Lagos ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform. These terms apply to all users, including administrators, team members, and anyone granted access to a tenant account.

2. Description of Service

Reoclo is a DevOps infrastructure platform that enables you to deploy, monitor, and manage applications on your own servers ("Bring Your Own Server" or "BYOS" model). The Platform provides deployment automation, log management, uptime monitoring, status pages, incident management, domain and SSL management, and browser-based terminal access to your infrastructure.

We do not own, host, or control your servers. You retain full ownership and responsibility for your infrastructure, data, and applications deployed through the Platform.

3. Account Registration and Security

While Reoclo is in open beta, anyone with a verified email address can create an account. After verifying your email address, you create a new organization or join an existing one. Team members can also join by invitation from an organization administrator. To create an account you must accept these Terms of Service and the Privacy Policy. We record the time of your acceptance and the version of the terms you accepted.

You must be 18 or older to create an account. If you act for an organization, you must be allowed to bind it to these terms.

You sign in with a one-time code or a one-click link sent to your email address, with a passkey, or with a linked GitHub account. You can also enable a second factor: an authenticator app, a security key, or backup codes. We encourage all users to enable one.

Because access to your email inbox allows sign-in, you are responsible for securing your email account, your devices, and your passkeys, and for any authentication devices you register with the Platform. Notify us at [email protected] and your organization's administrator immediately of any unauthorized use of your account.

Sign-in and sign-up forms are protected by Cloudflare Turnstile to prevent automated abuse.

4. Multi-Tenancy and Data Isolation

The Platform operates on a multi-tenant architecture. Each organization ("tenant") has logically isolated data. You may only access data belonging to tenants you are a member of. Attempting to access, modify, or exfiltrate data belonging to other tenants is strictly prohibited and may result in immediate account termination and legal action.

5. Your Responsibilities

As a user of the Platform, you agree to:

  • Maintain and secure your own servers, including operating system updates, firewall rules, and access controls.
  • Ensure that applications you deploy comply with all applicable laws and regulations in your jurisdiction.
  • Not use the Platform to deploy malicious software, conduct denial-of-service attacks, or engage in any unlawful activity.
  • Not attempt to circumvent security features, rate limits, or access controls of the Platform.
  • Keep your runner agent and SSH credentials up to date and secure.
  • Provide a valid email address that you control, and keep access to it secure.
  • Provide accurate domain ownership verification when configuring custom domains.

6. Billing and Payment

Plans and prices are shown in the dashboard. Free plans carry no charge. For a paid plan, Boxmarshall Ltd invoices the organization for the plan and billing period it chooses. Each invoice states the amount, any taxes, and the due date.

Invoices can be paid online through our payment provider, Bachs Technologies Limited (bachs.io).

If an invoice stays unpaid after a reminder, we may suspend the account until it is paid. Suspension deletes nothing, and your own servers and the applications deployed on them keep running.

Price changes apply from the next billing period, with at least 30 days' notice.

Payments are not refundable. If you cancel, the service continues until the end of the period you have paid for.

7. Intellectual Property

You retain all rights to your applications, code, data, and configurations deployed through the Platform. We claim no ownership over your content. The Platform software, its design, branding, and documentation are the exclusive property of Boxmarshall Ltd and are protected by intellectual property laws.

8. Encryption and Secrets

Environment variables, SSH keys, and registry credentials stored on the Platform are encrypted at rest using AES-256-GCM with envelope encryption. While we take reasonable measures to protect your secrets, you acknowledge that no system is completely secure and you should maintain independent backups of critical credentials.

9. Service Availability and Open Beta

We strive to keep the Platform available and operational, but we do not guarantee uninterrupted access. The Platform may be temporarily unavailable for maintenance, upgrades, or due to circumstances beyond our control. Because you own your infrastructure, your deployed applications continue to run independently of Platform availability.

The Platform is currently offered as an open beta. The service may change, and features may be added or removed, at any time.

10. Limitation of Liability

To the maximum extent permitted by law, Boxmarshall Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, revenue, or profits, arising from your use of the Platform. Our total liability for any claim arising from these terms shall not exceed the amount you paid us in the twelve months preceding the claim.

We are not responsible for the availability, performance, or security of your servers, networks, or applications deployed through the Platform.

Nothing in these terms limits liability that the law does not allow to be limited, including liability for fraud.

11. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the Platform will be revoked, but your servers, applications, and data remain yours. We will not delete or modify anything on your infrastructure upon account termination. After the agreement ends, you have 30 days to export your Platform data (configurations, deployment history, audit logs). After that, the Platform data is deleted, and backup copies age out within 90 days.

12. Changes to Terms

We may update these terms from time to time. When we make material changes, we will notify you via the Platform dashboard or email at least 14 days before the changes take effect. Continued use of the Platform after changes take effect constitutes acceptance of the updated terms.

13. Governing Law

These terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. The courts of Lagos State have exclusive jurisdiction over any dispute arising under these terms.

14. Contact

If you have questions about these Terms of Service, contact us at [email protected].

Boxmarshall Ltd, RC 1557325, Lagos, Nigeria.